Transparency & Trust

Summary: Turn long videos into ready-to-post clips with subtitles and covers, then publish across every platform. Our pricing is consumption-based, competitive, and scales with your reach. Subscriptions renew automatically. You are responsible for keeping your own copies of uploaded content — to keep pricing lean, we delete workspace data after a grace period when a subscription lapses. We never use your videos to train AI.

§ 1 Scope

These Terms apply to all agreements between SpiritAI GmbH, Karl Loeliger-Strasse 20, 4142 Münchenstein, Switzerland (“Lumethos”, “we”, or “us”) and users of the Lumethos platform (“you” or “User”).

§ 2 Services

Lumethos is an AI-powered platform for repurposing video content, including transcription, clip generation, editing, and social media scheduling.

§ 3 User Obligations

You agree to use the platform legally. Prohibited: illegal content, copyright violations, scraping, circumventing security, or unauthorized reselling.

§ 4 Plans & Pricing

Fixed Multi-Currency Pricing (VAT Included)

Plan	Monthly (Fixed)	Yearly (Prepaid Fixed)	Tokens / Month
Free Trial	$0 / 7 days	—	100,000 (total)
Creator	$9.60 / €9.90 / CHF 9.40	$96 / €99 / CHF 94	750,000
Creator Team	$54.00 / €56.00 / CHF 53.00	$540 / €560 / CHF 530	4,000,000
Enterprise	On request	On request	Custom

• Fixed Pricing: We use fixed rates in USD, EUR, and CHF to avoid daily market fluctuations.
• VAT: CHF prices include 8.1% Swiss VAT. EUR prices include EU VAT at the rate applicable in the customer’s country of residence (17–27%). USD prices are shown exclusive of tax; US state sales tax is added at checkout where applicable. For EU business customers with a valid VAT ID, reverse charge may apply.
• Auto-Renewal: Subscriptions renew automatically unless cancelled at least 24 hours before the period ends.
• Price Adjustments: We reserve the right to adjust fixed prices for the next billing cycle due to major exchange rate shifts. We will notify you 30 days in advance via email.
• Free Trial: A 7-day free trial is available once per account on signup. A valid credit card is required to activate the trial; no charges are made during the trial period. Trial quotas: 100,000 tokens, 2 GB storage, 3 exports. At the end of the 7 days the trial converts automatically to the paid plan selected at signup and the card on file is charged; a reminder email is sent two days before conversion, and the trial can be cancelled in one click at any time before it ends, in which case no charge is made and the trial workspace is deleted at expiry (§ 5.6). Unused trial resources do not carry over.

§ 4.1 Token System

• Dual-Token System: Lumethos operates two token types. (a) Plan Tokens (Leased): included in your subscription, designed for active use, and expire at the end of each billing cycle without rollover. (b) Top-up Tokens (Owned): purchased as one-time add-ons, persisting for the duration of an active account.
• Consumption Priority: The system automatically consumes expiring Plan Tokens first. Top-up Tokens are only consumed once the monthly plan balance reaches zero.
• Add-on Billing: Storage add-ons are recurring and billed on a pro-rata basis. Token top-ups are one-time purchases billed in full at the time of transaction.

§ 4.2 Refunds & Forfeiture

• Non-Refundability: Due to the immediate allocation of AI compute resources, all token purchases are final and non-refundable once processing of a task has been initiated, regardless of the user’s subjective satisfaction with the output.
• First Invoice After Trial: The first subscription invoice charged at trial conversion is refundable on request within 14 days of the charge, no questions asked. Subsequent subscription charges are non-refundable; cancellation takes effect at the end of the current billing period (§ 5.3).
• Token Forfeiture on Lapse: If an account is purged following subscription lapse (see § 5), all remaining tokens — both Plan and Top-up — are permanently forfeited. Tokens do not carry over to a new subscription created after account purge.

§ 5 Storage & Data Retention

Summary: Your data lives as long as your subscription is active. If it lapses, you get a 7-day read-only grace period to export. After that, all data is permanently deleted.

Lumethos stores your uploaded media, generated clips, transcripts, and associated metadata (“Workspace Data”) on managed infrastructure for the duration of your active subscription.

• 5.1 Storage Tiers: Users are responsible for maintaining their data volume within their purchased limits (base plan allocation plus any storage add-ons). Exceeding these limits may result in the suspension of video processing until storage is freed or an additional storage add-on is purchased.
• 5.2 Storage as Processing Workspace: Cloud storage is provided solely as a processing workspace to enable our AI-powered services. Lumethos is not an archival or backup service. You are responsible for maintaining your own copies of any content you wish to preserve.
• 5.3 Read-Only Grace Period: If your subscription lapses due to failed payment or cancellation, your workspace transitions to a read-only state for 7 calendar days. During this period you may view and export your existing data but cannot create, edit, or publish new content.
• 5.4 Data Purge Policy: After the 7-day grace period expires without reactivation, Lumethos will permanently and irreversibly delete all Workspace Data including uploaded media, generated clips, transcripts, subtitles, branding kits, and scheduled posts. We will send a reminder email 3 days before purge.
• 5.5 Limitation of Liability for Purged Data: Lumethos shall not be liable for any loss, damage, or inconvenience resulting from the deletion of Workspace Data after the grace period. By using the service, you acknowledge and accept this data retention policy.
• 5.6 Trial Caps & Trial End: Free trials are capped by time (7 days) and resource volume (tokens, storage, exports). Once any trial cap is reached, processing is suspended until the trial converts or a paid plan is activated. An uncancelled trial converts automatically to the selected paid plan at the end of the 7 days (§ 4); if the conversion charge fails, § 5.3 applies. A trial that was cancelled before its end is permanently deleted at expiry — there is no grace period and no charge. The user account is preserved and can subscribe at any time to start fresh.

§ 6 Liability & AI Transparency

We are liable for intent, gross negligence, or injury to health. We do not guarantee AI accuracy. User Responsibility: You are solely responsible for the legality of your clips and for complying with transparency/labeling obligations (e.g., AI-disclosure for deepfakes) under the EU AI Act.

Model Architecture & Sub-processors: Lumethos provides video intelligence through a curated stack of AI models. We reserve the right to optimise this architecture by rotating or upgrading specific models to maintain service quality and cost-efficiency. All AI processing is performed by authorised Sub-processors as disclosed in our Privacy Policy. Token consumption is based on standardised compute units, which remain consistent regardless of the underlying model version utilised.

§ 7 Right of Withdrawal

You have a 14-day right of withdrawal. By agreeing to an immediate start of service at sign-up, you acknowledge that this right expires once the service begins. To exercise it before commencement, send a written statement to [email protected].

§ 8 Governing Law & Jurisdiction

These Terms are governed by Swiss law. Exclusive jurisdiction is Münchenstein, Switzerland. This choice of law does not deprive consumers of the protection afforded by the mandatory provisions of the law of their country of residence.

§ 9 Third-Party Content & Indemnification

Lumethos is a neutral tool for video intelligence. Users are solely responsible for ensuring they have the legal rights, licences, or permissions to upload and process any third-party material (including news, film, or broadcast content). You agree to indemnify, defend, and hold harmless SpiritAI GmbH and its founders from any claims, damages, or legal fees arising from your use of copyrighted material or any derivative works created using the platform.

§ 10 Workspaces & Team Access

Workspaces are isolated environments. The workspace owner is responsible for billing, member management, and all content within the workspace. Collaboration features (inviting members) are available exclusively on the Creator Team plan.

• Roles: Three roles exist: Owner (full control including billing, deletion, and all member management), Admin (manage contributors and workspace settings such as name, preferences, and watermark — cannot manage billing or delete the workspace), and Contributor (create and edit workspace content only — no access to settings or member management).
• Usage-Based Billing: Creator Team uses usage-based billing, not per-seat pricing. Contributors are free and share the workspace’s token and storage pool.
• Content Ownership: All workspace content (videos, clips, transcripts, branding kits) belongs to the workspace, not to individual members.
• Member Departure: When a contributor is removed or leaves a workspace, their contributions remain in the workspace.
• Invitation Acceptance: Accepting a workspace invitation constitutes acceptance of these Terms.
• Account Deletion: Deleting an account where the user is the sole owner will permanently delete those workspaces and all associated data.

Provider

Company	SpiritAI GmbH
Address	Karl Loeliger-Strasse 20, 4142 Münchenstein, Switzerland
Commercial register	CHE-235.992.048
VAT number	CHE-235.992.048 MWST

Contact

Contact	[email protected]
Website	lumethos.ai

Responsible Persons

Managing Director	Daniel Rüedin
Registered address	Karl Loeliger-Strasse 20, 4142 Münchenstein

Online Dispute Resolution

Consumers in the EU/EEA can use the European Commission’s ODR platform: ec.europa.eu/consumers/odr.

Disclaimer

We are responsible for our own content on these pages under general law. We are not obliged to monitor transmitted or stored third-party information or investigate circumstances that indicate illegal activity. Our platform may contain links to external third-party websites over which we have no control. The respective provider or operator is always responsible for their content.

Copyright

Content and works created by us on these pages are subject to Swiss copyright law. Reproduction, editing, or distribution outside the scope of copyright law requires written consent.

Summary: We collect only what’s needed to run the service. We don’t sell your data. You have the right to access, correct, and delete your data at any time.

Controller

The data controller under the GDPR and Swiss DPA is: SpiritAI GmbH, Karl Loeliger-Strasse 20, 4142 Münchenstein — [email protected]

Data Collection

We collect account data (email address and authentication credentials), usage data (uploaded media, transcripts, metadata), and technical data (IP address used to derive country of origin, then discarded; only an irreversible daily-rotating hash is stored for unique visitor counting).

Third-Party Processing

To provide our services, we utilize specialized third-party sub-processors for cloud infrastructure, payment processing, and AI-driven content generation. We share only the data strictly necessary for each service and do not disclose our proprietary algorithms to these providers. A full list of sub-processors is published in our Data Processing Agreement (§ 2 below).

No AI Training

We do not use your personal video or audio content to train our internal AI models or those of our third-party processors. Data transfers to the US are secured via Standard Contractual Clauses (SCCs).

Your Rights

You have the right to access, rectify, erase, or object to data processing. Send requests to [email protected]. We respond within 30 days.

Data Visibility in Shared Workspaces

• All workspace members (owners, admins, and contributors) can view and edit shared workspace content (videos, clips, collections, branding kits).
• Workspace owners and admins can view member email addresses and roles.
• Personal account data (password, billing details) is never visible to other workspace members.

Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled.

Cookie	Purpose	Expiry
sb-access-token	Authentication session	1 hour
sb-refresh-token	Token refresh on expiry	60 days
lumethos_refresh	HttpOnly secure authentication refresh	30 days
lmt_workspace	Last used workspace	Session

Managing Cookies

You can manage cookies via your browser settings. All cookies listed above are strictly necessary for the platform to function.

This DPA governs the processing of personal data contained within your uploaded media (the “Content”).

§ 1 Specification of Processing

SpiritAI GmbH processes your Content solely to provide the Lumethos services (Transcription, Clipping, etc.) on your behalf.

§ 2 Sub-Processors

Processor uses the following sub-processors in providing the Lumethos services. Each entry names the contracting entity, the function entrusted to it, the region in which the service primarily processes personal data, and the categories of personal data involved. We share only the data strictly necessary for each purpose and require each sub-processor to provide equivalent data-protection safeguards under a written sub-processing agreement. Third-country transfer mechanisms are addressed in § 4. Updates to this list are governed by § 3.

Sub-Processor	Function	Processing region	Data categories
Supabase, Inc.	Managed backend infrastructure	EEA	Account, workspace, usage data, media references
Hetzner GmbH	Application and object-storage hosting	Germany/EEA	Content and derived artifacts during processing
Stripe Payments Europe, Ltd. and affiliates, as identified in the applicable Stripe agreement	Payment processing	EEA / United States	Email, billing and tax data, payment metadata
AssemblyAI, Inc.	Speech-to-text transcription	United States	Audio content and derived transcripts
Deepgram, Inc.	Speech-to-text transcription	United States	Audio content and derived transcripts
OpenAI Ireland Ltd., on behalf of affiliates as applicable	AI text generation	United States	Transcript excerpts, prompts, generated metadata
Google LLC or Google Cloud EMEA Limited, as applicable under the Google agreement	AI text generation	United States	Transcript excerpts, prompts, generated metadata
xAI Corp.	AI text generation	United States	Transcript excerpts, prompts, generated metadata
Arbichat, S.L. — Zernio	Social-media publishing gateway	EEA	Post content, platform OAuth tokens
MashupMedia, Inc. — RapidAPI	Third-party media-URL resolution	United States	Public URLs submitted by users for import
ActiveCampaign, LLC — Postmark	Transactional email delivery	United States	Recipient email address, subject, body
Wasabi Technologies, Inc.	Backup media storage	United States	Media artifacts and metadata

Where applicable, processing by each sub-processor is governed by the relevant vendor data-processing terms or addendum and by our configured account-level privacy and retention settings. Contracting entities and processing regions listed above reflect the setup in effect at the date of this DPA; replacements and material changes are communicated under § 3.

§ 3 Notification of Changes

We update the sub-processor list in § 2 when new sub-processors are engaged, existing ones are replaced, or material processing changes occur. To subscribe to change notifications, email [email protected] with the subject line “Subscribe: sub-processors.” Subscribers will receive at least 30 days’ advance notice by email before a new sub-processor begins processing personal data.

You may object to a new sub-processor within 30 days on reasonable grounds related to the protection of personal data. If we cannot accommodate the objection, either party may terminate the affected parts of the services without penalty (Art. 28(2) GDPR, Art. 11 Swiss DPA).

§ 4 Data Transfers

If personal data is transferred to a third country outside the EU/EEA or Switzerland, Processor ensures that the requirements of Art. 44 et seq. GDPR are met (e.g., via Standard Contractual Clauses).